Learn how to troubleshoot Exchange Global Address List problems with this compilation of expert answers to frequently asked questions.Whether you're having trouble migrating or synchronizing your GAL or need to know how to modify, hide or remove GAL information, you'll find help here.I've tried adding second and third accounts using random names, and it does the same for those as well.I have found that we are short on our Exchange Client Access Licenses. I've never seen this before from a licensing shortage. We have a Dell server running Windows Server 2003 and Exchange Server 2003 with a single domain and only one Exchange server.If you Try to Edit your Email Address Policies , It will Show up an Error Showing they are Legacy Versions You can Use Exchange management Shell to Check it.to Verify it has been upgraded If you have Customer LDAP filters the blog would help you to understand things even more better. Most likely, this problem is not related to licensing.First, I would suggest that you check your default recipient policy.
In order to reflect any changes or updates made to the Global Address List, you can force Outlook to download a new copy of the GAL.
This Upgrade has to be done using Exchange Management Shell.
First we can learn how to identity legacy versions of Email address Policies and Address lists.
So there are three factors stopping you seeing that new user on the GAL (, however if that’s not an option, read on).
Support for Outlook 2000 was dropped with Exchange 2007, Exchange 2010 only supports Outlook 2003 (post SP2).